I’am not able to install or delete plugins in my website. I am also cannot update the plugins.
When I hover over “Plugins” in my setting tab, i do not get any options to add a new plugin. See screenshot:
I am not able to update plugins also or delete.
I tried all of these solutions :
1)changed my theme to the default one
2)deactivated all the plugins
3)increased the PHP memory limit to 256
4)Checked if i’m in administrator account or editor – i’m in admin role
5)tried to connect directly to /wp-admin/plugin-install.php – and this lead me to an error “Sorry, you are not allowed to access this page.”
any help would be appreciated.