Do you see any errors in your browser console? Maybe it can give us some hint.
Also I would suggest to try disabling the Plugins and switching to default theme and see if that helps.
It can be some theme/Plugin conflict.
Try and see if that helps.
thank you for answering
but the console displays no problem whatsoever (https://prnt.sc/w55np2)
Update : I encountered an error like this (https://prnt.sc/w55sag)
Try disabling the Plugins and switching to default theme and see if that helps.
I found a similar topic, check the comments and see if that works.
Sorry my friend, I just deactivated all plugins and forgot to clear the cache in the browser
for now, the problem has been fixed
one of the plugins is clashing
Good to know that it worked.
Happy to help!